Privacy policy

Last Updated: January 15, 2026

Wheelzly operates this store and website, including all relevant information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience ("Services"). Wheelzly is powered by Shopify, which enables us to offer you the Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase or conduct another transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail in relation to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies or can reasonably be associated with you or another individual. Personal information does not include information that is collected anonymously or from which identifying details have been removed. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable laws, we may collect or process the following categories of personal information, including inferences about your personal information:

  • Contact Information: Information such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Information such as credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment authorization, and other payment details.

  • Account Information: Information such as your username, password, security questions, preferences, and settings.

  • Transaction Information: Information such as items added to your cart, items on your wish list, items purchased, returned, exchanged, or canceled, and your transaction history.

  • Communications with Us: Information you share with us when submitting customer support requests or communicating with us.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information about how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: For example, when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information.

  • Automatically from the Services: For example, when you use our products or services or visit our websites, automatically from your device, and through the use of cookies and similar technologies.

  • From Our Service Providers: For example, when we receive assistance from service providers to deliver specific technologies or collect and process personal information on our behalf.

  • From Our Business Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: To fulfill our contract with you, process your payments, ship your orders, remember your preferences and interests, send account notifications, process your purchases, returns, exchanges, or other transactions, create and maintain your account, arrange shipping, facilitate returns and exchanges, allow you to share reviews, and make personalized product recommendations based on your purchases. This also includes using personal information to personalize and improve the Services.

  • Marketing and Advertising: To send marketing, advertising, and promotional communications to you (e.g., via email, SMS, or postal mail), and to display product or service advertisements to you on the Services or other websites based on your past purchases, cart additions, and other activities on the Services.

  • Security and Fraud Prevention: To verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraud, illegal, dangerous, or malicious activities, ensure public safety, and secure our Services.

  • Communicating with You: To provide customer support, respond quickly, deliver effective services, and maintain our business relationship with you.

  • Legal Reasons: To comply with applicable laws or respond to requests from law enforcement or government agencies, respond to legal processes, investigate or engage in litigation, and enforce our Terms of Service or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Examples of such situations include:

  • Sharing with Service Providers: Sharing personal information with third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, shipping, and delivery services).

  • Sharing with Business and Marketing Partners: Sharing information with business and marketing partners to provide marketing and advertising services. For example, we may use Shopify to support personalized advertisements based on your online activities across different sellers and websites. Our business and marketing partners will use your information in accordance with their privacy notices. Depending on your residence, you may have the right to request that your information is not shared for targeted advertising purposes.

  • Sharing When Requested or with Your Consent: When you request or consent to sharing certain information with third parties, such as for product shipments or when using social media widgets or login integrations.

  • Sharing with Affiliates or Within Our Corporate Group: Sharing information within our corporate group or with business partners for the purposes outlined in this Privacy Policy.

  • Sharing in Connection with Business Transactions: Sharing information in connection with mergers, acquisitions, or other business transactions, or to comply with legal obligations (e.g., court orders, subpoenas, or similar requests), enforce our Terms of Service, or protect our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve the Services. Information you provide to us will be shared with Shopify and other third parties outside of your country of residence for the purpose of delivering and improving the Services. We also use some advanced Shopify features that rely on the data and information from your interactions with our store, other sellers, and Shopify. Shopify may use personal information collected from your interactions for these advanced features. In these cases, Shopify is responsible for the processing and usage of your personal information. For more information on how Shopify uses your personal information and your rights, please see Shopify’s Consumer Privacy Policy. Depending on your residence, you can exercise your rights related to personal information through the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow a link to a site that is not affiliated with or controlled by us, you should review the privacy and security policies and other terms and conditions of those sites. We do not guarantee the accuracy, completeness, or reliability of any information on such sites, and we disclaim any liability regarding their privacy or security. Any information you share in public or semi-public areas, including third-party social media platforms, may be visible to others and could be used by us or third parties without restriction.

Children’s Data

The Services are not intended for use by children, and we do not intentionally collect personal information from children under the age of legal majority in your jurisdiction. If you believe that your child has provided personal information to us, please contact us using the information below to request that this information be deleted. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" personal information from individuals under 16 years old, as defined under applicable laws.

Security and Storage of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information transmitted to us may not always be secure during transmission, so we recommend that you do not use insecure communication channels for sending sensitive or confidential information.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your residence, you may have some or all of the following rights related to your personal information. However, these rights are not absolute and may not apply in all situations, and we may reject your request where permitted by law.

  • Access Right: You may have the right to request access to the personal information we hold about you.

  • Right to Deletion: You may have the right to request the deletion of your personal information.

  • Right to Correction: You may have the right to request correction of inaccurate personal information.

  • Right to Data Portability: You may have the right to request a copy of your personal information and, in certain circumstances, to request that it be transferred to a third party.

  • Managing Communication Preferences: We may send you promotional emails, and you can opt out of these emails at any time by using the unsubscribe option in those emails. Opting out will not affect non-promotional emails related to your account or orders.

You can exercise these rights by contacting us through the methods specified below, or through the Shopify Privacy Portal Link for more information on how Shopify uses your personal information and your rights.

We will not discriminate against you for exercising these rights. Depending on applicable laws, we may need to verify your identity before processing your request. You may designate an authorized agent to make such requests on your behalf, and we may require proof of their authority to act on your behalf, as well as direct verification of your identity.

Complaints

If you have concerns regarding how your personal information is processed, please contact us using the information provided below. Depending on where you reside, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside the country of your residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authorities, unless the country to which your data is transferred provides adequate data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last Updated" date, and provide necessary notifications as required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at ahmetyalcin133az@gmail.com.